JOB DESCRIPTION

Employment status and working hours

Fixed term for 12 months, full time.

Full time hours at the University are 35 per week with the standard working pattern Monday to Friday from 09:00 to 17:00. In this role your weekly working pattern will be Monday to Thursday 09:30 to 19:15. There may also be occasional evening/weekend support during events.

Your line manager will be Lily Wilkinson, Interim Head of Operations.

Place of work flexibility

Your full working week will be spent at The London School of Architecture (The LSA) office at 4 Beechwood Road, London, E8 3DY.

High level summary of job role

The Studio Coordinator is a vital part of the Operations team at the London School of Architecture (The LSA), responsible for the daily management and upkeep of the school’s studio and facilities. This role combines hands-on coordination of the physical space with technical and logistical support for teaching, events, and day-to-day operations.

Acting as the first point of contact for all studio, building, and facilities-related issues, you will ensure the space is professional, functional and welcoming for students, staff, and visitors. This includes overseeing Audio/Video (AV) equipment, liaising with external suppliers, organising furniture and room layouts, responding to maintenance needs, and ensuring health and safety protocols - including fire alarm drills - are implemented effectively.

The LSA offers an innovative model of architectural education, combining studio-based learning with embedded professional experience. We are a small school with a big mission, currently offering a single academic programme: a two-year postgraduate MArch in Designing Architecture. The Programme is prescribed by the Architects Registrations Board and validated by the Royal Institute of British Architects.

In May 2025, The LSA merged with University of the Built Environment (the University). The University is a leading specialist university for the built environment and The LSA will retain its name and distinct identity. For the avoidance of doubt, if you are successful in being appointed to this role, you will be a University employee, working within The LSA. You can find out more about The LSA at bottom of this job posting.

Specific job role accountabilities and responsibilities

Studio and facilities management

• Oversee the day-to-day running of The LSA studio, ensuring it is clean, safe, secure, and fit for purpose at all times.
• Control building access via our e-reception, mail delivery, access card and CCTV systems and assist with or escalate issues. This means you will need to become familiar with who is who in terms of staff and students, to ensure a secure building.
• Manage the access system, print and issue cards, and input/extract data and reports from visitor/access control systems.
• Act as a key holder; be responsible for securing the premises daily and overseeing the relevant security procedures. Be responsible for setting up teaching and event* spaces, including organising room bookings (including hospitality) and moving and arranging the required equipment when required. *Events include public talks and exhibitions.
• Carry out basic repairs or maintenance where possible, and where external help is needed, coordinate with external contractors.
• Maintain an up-to-date log of repairs, faults, and facilities issues, escalating to the Interim Head of Operations where necessary.
• Conduct regular studio checks to ensure a safe and organised environment.
• Manage consumables and supplies (e.g. printing materials, stationery, cleaning stock) including undertaking monthly stock takes and replenishment.
• Raise purchase orders and carry out additional administrative duties as required.
• Coordinate all external vendors for services such as cleaning, catering, repairs, waste collection, and deliveries, in accordance with University procedures.
• Lead on the planning and execution of statutory tests including fire drills, ensuring staff and students are well informed of the relevant processes and procedures.
• Act as the main point of contact for external contractors undertaking servicing and works on site.
• Responsible for managing and undertaking risk assessments for activities and events carried out at The LSA office.
• Maintain noticeboards and signage throughout the building, ensuring the University remains compliant with health and safety requirements.
• Act as a First Aider and Fire Warden and respond to incidents when needed.

Teaching and event support

• Provide technical and logistical support during teaching and events, including hybrid sessions and livestreams.
• Support the high-quality delivery of external and internal events, ensuring smooth set-up, sound, video, and space management.
• Support programme delivery through proactive communication with academic staff and coordination of bookings via the shared calendar.

Technology and digital infrastructure

• Provide frontline IT support for students and staff including connecting to the network, password and / 2FA resets, printers, accessing email, VLE, cloud storage and other services provided.
• Work closely with the Technology team to provide feedback on local technology delivery to ensure alignment and visibility of changes across all sites.
• Maintain and manage all AV, media, and IT equipment, including screens, speakers, mics, hybrid conferencing tools, and classroom technology in line with relevant policies and procedures.
• Manage and troubleshoot local issues with printers and plotters; ensure regular maintenance and restocking of materials escalating to the Technology team when necessary.
• Provide basic training to staff and students on equipment use and adherence to policies such as security, change management, incident reporting etc.

Student and faculty support

• Assist with student onboarding logistics, including issuing access cards, coordinating IT setup, and managing printing access.
• Maintain accurate records of all lectures and events in the school’s academic calendar.
• Collaborate with the Programme Manager, Registrar, and Academic team to ensure effective delivery of the academic timetable.

Other important features of the job role

Line management responsibilities: None.

Budget responsibility: None.

In this role you will liaise with the following: Contractors, Vendors, Service Providers, Operations team, Academic team, Students, wider University departments.

PERSON SPECIFICATION

E = Essential person requirement; D = Desirable person requirement

How the person requirement will be assessed:

A = Application; I = Interview; T = Test or other assessment

Please be aware that as part of onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application. This is all part of our comprehensive pre-employment screening which also includes checking your identity, right to work, criminal record history (basic disclosure), and three years employment history.

Qualifications and training

GCSE Maths and English Language Grade C or 4 or above (E, A, I).

Relevant qualification or training in First Aid and/or Fire Safety, or willingness to under this (E, A, I).

Further education level qualifications (D, A, I).

Institution of Occupational Safety and Health qualification (D, A, I).

Previous experience

Experience in a similar role (E, A, I).

Experience within the education sector / built environment / higher education (D, A, I).

Experience with hybrid AV systems and/or large format printing (D, A, I).

Skills, knowledge, and aptitudes

Knowledge of health and safety procedures (including fire safety), however further training can be provided (E, A, I).

Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology (E, A, I).

Hands-on and proactive, with a practical, solutions-oriented mindset (E, A, I).

Highly organised with strong time management and attention to detail (E, A, I).

Ability to manage competing priorities efficiently (E, A, I).

Adept at physical and practical tasks, such as preparing rooms and handling equipment (E, A, I).

Verbal and written communication skills; the ability to work well with a range of stakeholders (E, A, I).

Ability to work independently and take ownership of varying responsibilities (E, A, I).

Other requirements or special requirements

Alignment to the University’s core values of Passion, Integrity, Excellence and Support; all employees are expected to demonstrate our values at work (E, I).

Commitment to delivering positive outcomes for our students; we want our students to be successful (E, I).

You must be prepared to undertake mandatory online training should you be appointed including Data Protection, Health and Safety, Safeguarding, Prevent, and EDI (E, I).

PAY AND BENEFITS

Salary: Salary range £28,000 to £32,000 per annum.

Holiday: 26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to five paid closure days (typically between Christmas and New Year); all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place. Sometimes the University does not need to close for five days per year and any balance (for example one day), can be used as a paid Wellbeing Day to take time out for your own physical or mental health.

Pension and life assurance: Pensions auto-enrolment to the People’s Pension which is a default salary sacrifice scheme. You may opt out of salary sacrifice but remain in the scheme, or you may choose to opt out altogether. We provide life assurance (death in service) cover as standard to all employees.

Family-friendly policies: Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment for some leave types. Access to Tax-Free Childcare (Government scheme).

Wellbeing: Full access to the Employee Assistance Programme as well as the Thrive Mental Wellbeing app. Several employees are trained Mental Health First Aiders and can support staff. We have a wellbeing policy and we focus on five pillars of wellbeing.

Sustainable travel: Cycle to Work and Electric Vehicle salary sacrifice schemes.

Other health related benefits: Employer-funded Health Cash Plan (Simplyhealth) and voluntary dental insurance (Unum).

Other valuable benefits:

• Charity giving options available including one voluntary paid day, per annum.
• You will have access to Microsoft Office 365 applications for personal use.
• You will have access to range of lifestyle discounts and everyday savings.
• We offer learning platforms including LinkedIn learning.

APPLICATIONS - THINGS TO CONSIDER

For an informal discussion about the role please contact Lily Wilkinson on 0118 467 2411 or email l.wilkinson@ube.ac.uk. For any other enquiries please contact HR on 0118 467 2454 / 2433 or email recruitment@ube.ac.uk

Did one of our employees recommend you? If you apply on the recommendation of an existing employee, please make sure to mention their name within your application.

We're passionate about sustainability and we have a five-year strategic plan: We expect job seekers to be curious about who we are and what we do. We point you towards a couple of resources about who we are and sustainability.

Closing date and next steps

We will receive applications until the advert closes on Wednesday 03 September 2025 at 17:00. We will not consider late applications. Our ATS does not screen applications, we humans do. Applications may be reviewed prior to the closing date and occasionally, you may be invited to interview ahead of the closing date.

Interview details

Dates for interview will be advised to you later in the process. We'll ask you to tell us about any dates you cannot make, up to 4 weeks from the closing date; this helps us to plan interviews should you be shortlisted, prior to contacting you.

Interviews are normally carried out over Microsoft Teams or Zoom. Depending on the job role and place of work, your interview may be at our Reading or London office. Please be prepared for a two-stage interview process, held on different dates. As part of the interview process, you will likely meet a member of the Senior Leadership Team.

Note for internal candidates

If you are an existing employee, we request you inform your current line manager of your intention to apply for this role.

As this is a fixed term role, if you were (in the future) to be offered and accept this role, it would mean relinquishing your contractual permanent employment status with the University. Following the expiry of the fixed term period, your employment with the University would cease, unless an alternative role is secured. If instead you would like to apply for this role on the basis of it being a secondment (i.e. not relinquishing your permanent status), please discuss this with your current line manager. Only your line manager can consider and agree to a secondment because this impacts the resourcing in your current team. Please contact HR if you or your line manager need to discuss this further.

More about The LSA

Founded in 2015, The LSA was the country’s first new independent architecture school for over 150 years. The LSA was set up as a positive and proactive response to issues in higher education that led to fewer students completing or continuing into the architectural profession. The ambition was to create a distinctive new model of architectural education that resulted in the greater engagement, and retention, of talented students from all backgrounds and financial means, underpinned and enabled by a professional Practice Network and focusing the school’s teaching on built environment industry and community-led thinking.

Our vision is that people living in cities experience more fulfilled and more sustainable lives. Our mission is to continue to be the route of choice for talented students from across the whole of society by addressing barriers to the profession and construction industry. Our students are both critically engaged and highly employable.

Our highly regarded Part 2 (MArch in Designing Architecture) is undertaken alongside a paid in-practice placement through the school’s established Practice Network of more than 300 architectural firms. The programme has secured recognition from the Architects Registration Board and the Royal Institute of British Architects at Part 2 level.

As part of University of the Built Environment, we can realise our shared vision to foster a fellowship of built environment professionals working collectively to shape an accessible and sustainable industry.