JOB DESCRIPTION

Employment status and working hours

Permanent, full time.

Full time hours at the University are 35 per week with the standard working pattern Monday to Friday from 09:00 to 17:00.

Organisation structure

Education and Students, School of the Built Environment.

Your line manager will be Marc Fleming, Deputy Dean.

Place of work flexibility

You will normally spend your total working time at home*, which must be within the UK. You may, on occasions, be expected to attend the Horizons, Reading office as well as our London School of Architecture Campus in Dalston, to attend meetings or training events. This will total a minimum of six visits per year and dates will be notified to you in advance. *Working from home is only possible if your environment is suitable.

High level summary of job role

You will provide specialist technical, digital, and academic-facing support across the University of the Built Environment, enabling students, apprentices, and staff to confidently engage with industry-standard digital tools and workflows.

You will contribute to teaching, learning and assessment through the development, curation and delivery of authentic, industry-aligned digital resources. You will support students in producing professional-standard outputs such as models, working drawings, schedules and specifications, and will promote awareness and confidence in generative design methods and emerging digital practices within the architecture and built environment sectors.

You will also contribute to innovation across the University’s digital labs, including the potential development of a virtual makerspace and support for immersive learning resources such as photogrammetry, point clouds, and digital capture workflows in partnership with the Digital Campus team.

Specific job role accountabilities and responsibilities

Technical support and digital skills development

• Provide expert technical support to students, apprentices, and academic staff across a range of digital built environment workflows.

• Support learners in the development of digital confidence and competence using industry-standard tools and processes.

• Provide timely and high-quality guidance for software, workflow, modelling, documentation, and digital submission requirements.

• Support learners to troubleshoot technical challenges and build independence through structured guidance and repeatable learning resources.

Digital built environment tools and platforms

• Provide specialist support in a range of software tools such as Autodesk products: Revit, AutoCAD, Navisworks, and Autodesk Construction Cloud workflows.

• Provide specialist support in Adobe products such as Photoshop, Illustrator, InDesign, Acrobat, and other relevant tools for architectural communication and documentation.

• Support the development of learner awareness and application of generative design principles, including parametric workflows and design optimisation approaches.

• Maintain awareness of emerging technologies and digital trends shaping architectural and built environment practice, including Neural CAD and AI-enabled workflows and automation.

Information management, ISO 19650 and digital collaboration

• Support the development of student and staff literacy in information management principles aligned to ISO 19650.

• Support the practical use of Common Data Environments (CDEs), naming conventions, information container management, and collaborative workflows.

• Contribute to the development of passive learning experiences that simulate professional digital collaboration, coordination, and structured information delivery.

• Support students to understand the professional context of BIM, information delivery, and structured project documentation.

Authentic learning resources and industry-aligned outputs

• Create, curate, and continuously update authentic learning, teaching and assessment resources that reflect current industry practice.

• Support the production of professional outputs such as:
  - Full working drawing sets
  - Digital models
  - Schedules and specifications
  - Information deliverables aligned to professional workflows

• Support module teams in embedding digital competency and industry realism into learning activities and assessments.

• Contribute to consistent digital standards and templates across modules and programmes where appropriate.

Digital labs, virtual makerspace and innovation

• Support the ongoing development and operation of digital labs across the University.

• Contribute to the exploration and potential creation of a virtual makerspace that enhances learner access to digital production, experimentation, and workflow simulation.

• Support the use of existing University hardware and specialist equipment to enhance learning experiences and digital capability.

• Work with academic staff to identify opportunities for innovation in learning and teaching delivery using authentic, digital built environment tools.

Photogrammetry, point clouds and immersive learning

• Work collaboratively with the Digital Campus team to utilise existing hardware and software to:
  - Capture photogrammetry datasets
  - Generate point cloud models
  - Develop immersive teaching resources for built environment learning

• Support staff and students in understanding how digital capture workflows relate to real industry practices (surveying, digital twins, retrofit workflows, etc.).

• Contribute to the creation of reusable immersive resources that enhance teaching across disciplines.

Collaboration, support and contribution to the University

• Work closely with Programme Leaders, module teams, academic staff, and professional services to support high-quality digital learning experiences.

• Contribute to staff development and capability building by supporting digital upskilling and confidence.

• Support student engagement through proactive technical support, workshops, drop-ins, and asynchronous digital guidance resources.

• Ensure support approaches align with inclusive learning, accessibility, and widening participation principles.

Administration and continuous improvement

• Maintain clear records of support requests, common technical challenges, and resource development needs.

• Contribute to ongoing enhancement of digital support provision through evaluation, feedback and reflective improvement.

• Support the University’s quality assurance and enhancement processes by ensuring digital resources remain current, accurate, and aligned to practice.

• Ensure all teaching and assessment drawings and information are curated in the form of registers and issue sheets.

Other important features of the job role

Line management responsibilities: None.

Budget responsibility: None.

In this role, you will liaise with the following: Students, the Dean, Deputy Dean, Head of School, Programme Leaders, Lecturers, Associate Lecturers, and University Professional Services.

PERSON SPECIFICATION

E = Essential person requirement; D = Desirable person requirement

How the person requirement will be assessed: This is not a heading

A = Application; I = Interview; T = Test or other assessment

Please be aware that as part of safer recruitment and onboarding processes, we will seek original documentary evidence of the relevant academic and/or professional qualifications which you include within your job application. This is all part of our comprehensive pre-employment screening which also includes checking your identity, right to work, criminal record history (basic disclosure unless specified otherwise), and three years employment history. This is all part of our commitment to safeguarding our students. Keeping our students safe is a responsibility shared by everyone within the University.

Qualifications and training

Degree (or equivalent professional experience) in Architecture, Architectural Technology, Construction, BIM, Digital Built Environment or a closely related discipline (E, A, I).

Evidence of continuing professional development in digital built environment practices (E, A, I).

Postgraduate qualification (Masters degree or equivalent) in a relevant field (D, A, I).

Membership of a professional body in a relevant field, such as CIAT, CIOB (D, A, I).

Teaching qualification or willingness to obtain one (e.g. PGCert in Higher Education) (D, A, I).

BIM/Information Management training aligned to ISO 19650 (D, A, I).

Relevant professional certification (Autodesk Certified Professional, Adobe Certified Professional, etc.) (D, A).

Previous experience

Providing technical support, tutoring, workshops, or structured guidance in digital workflows (E, A, I).

Supporting the creation of working drawings, models, schedules, and professional documentation outputs (E, A, I).

Supporting BIM, digital coordination, or information management workflows in an educational or industry setting (E, A, I).

Demonstrable specialist capability in Autodesk products relevant to the built environment (E, A, I).

Supporting the use of Common Data Environments (e.g. Autodesk Construction Cloud, BIM 360, or equivalent) (E, A, I).

Demonstrable specialist capability in Adobe products for design communication and documentation (E, A, I).

Working with or supporting ISO 19650-aligned processes (D, A, I).

Supporting learners or staff in the use of digital tools within architecture, construction, engineering or the built environment (D, A, I).

Working with photogrammetry, point cloud workflows, or digital capture technologies (D, A, I).

Contributing to the development of learning resources, templates, guides, or digital training content (D, A, I).

Supporting generative design or parametric workflows (e.g. Dynamo, Grasshopper, or equivalent) (D, A, I).

Behaviours and attitudes

Alignment to the University’s core values and growth mindset approach, which reflect our culture. Refer to the specific behaviours within the Competency Framework (E, I) – summarised within the careers site.

Skills, knowledge, other requirements

Strong knowledge of digital workflows in architecture and the built environment (E, A, I).

Strong skills in Autodesk tools and the ability to support a wide range of user abilities (E, A, I).

Understanding of digital advancement in architecture and the built environment sector, including emerging technologies and automation (E, A, I).

Strong skills in Adobe tools and digital presentation/documentation workflows (E, A, I).

Knowledge of ISO 19650 principles and structured information management workflows (E, A, I).

Ability to create and maintain high-quality digital learning resources that reflect authentic professional practice (E, A, I).

Knowledge of digital collaboration practices and the role of Common Data Environments (CDEs) in industry (E, A, I).

Ability to communicate clearly and supportively with learners and staff across a range of digital confidence levels (E, A, I).

Strong organisational skills and ability to manage multiple support needs across programmes and Schools (E, A, I).

Digital skills confidence: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint and several other systems/technology (E, A, I).

Ability to work collaboratively with academic teams and professional services to improve student outcomes (E, A, I).

Passion for supporting learners and staff to become digitally confident and industry-ready (E, A, I).

Commitment to delivering positive outcomes for our students regardless of your area of work within the University; we want our students to be successful (E, I).

You must be prepared to undertake mandatory online training should you be appointed. The University is regulated by the Office for Students and Ofsted, and we have specific requirements and expectations around safeguarding, Prevent, and anti-harassment and bullying. This is all part of our Competency Framework requirements (E, I).

PAY AND BENEFITS

Salary: Salary up to £40,000 per annum.

Holiday: 26 days paid holiday (rising to 28 with service) plus paid bank/public holidays plus up to five paid closure days (typically between Christmas and New Year); all per holiday year Full Time Equivalent. Our holiday year runs from 1 August to 31 July. We also have a holiday buy and sell scheme in place. Sometimes the University does not need to close for five days per year and any balance (for example one day), can be used as a paid Wellbeing Day to take time out for your own physical or mental health.

Pension and life assurance: Pensions auto-enrolment to the People’s Pension which is a default salary sacrifice scheme. You may opt out of salary sacrifice but remain in the scheme, or you may choose to opt out altogether. We provide life assurance (death in service) cover as standard to all employees.

Family-friendly policies: Policies in place for all types of family-friendly statutory leave with enhanced pay available from day one of employment for some leave types. Access to Tax-Free Childcare (Government scheme).

Wellbeing: Full access to the Employee Assistance Programme as well as the Thrive Mental Wellbeing app. Several employees are trained Mental Health First Aiders and can support staff. We have a wellbeing policy and we focus on five pillars of wellbeing.

Sustainable travel: Cycle to Work and Electric Vehicle salary sacrifice schemes.

Parking: We have locked sheds for bicycles. For cars, for Horizons based roles, we may in the future be able to offer parking on site however you must not assume this will be possible. Every now and then we may have a spare parking space become available and you can ask to join the waiting list. The University is keen wherever possible, to encourage staff to commute as sustainably as possible.

Other health related benefits: Employer-funded Health Cash Plan (Simplyhealth) and voluntary dental insurance (Unum).

Other valuable benefits:

• Charity giving options available including one voluntary paid day, per annum.

• You will have access to Microsoft Office 365 applications for personal use.

• You will have access to range of lifestyle discounts and everyday savings.

• We offer learning platforms including LinkedIn learning.

APPLICATIONS - THINGS TO CONSIDER

For an informal discussion about the role please contact Marc Fleming on 0118 467 2479 or email m.fleming@ube.ac.uk. For any other enquiries please contact HR on 0118 467 2454 / 2433 or email recruitment@ube.ac.uk

Did one of our employees recommend you? If you apply on the recommendation of an existing employee, please make sure to mention their name within your application.

We're passionate about sustainability and we have a five-year strategic plan: We expect job seekers to be curious about who we are and what we do. We point you towards a couple of resources about who we are and sustainability.

Closing date and next steps

We will receive applications until the advert closes on Wednesday 10 June 2026 at 17:00. We will not consider late applications. Our ATS does not screen applications, we humans do. Applications may be reviewed prior to the closing date and occasionally, you may be invited to interview ahead of the closing date.

Interview details

Dates for interview will be advised to you later in the process. We'll ask you to tell us about any dates you cannot make, up to 4 weeks from the closing date; this helps us to plan interviews should you be shortlisted, prior to contacting you.

Interviews are normally carried out over Microsoft Teams or Zoom. Depending on the job role and place of work, your interview may be at our Reading or London office. Please be prepared for a two-stage interview process, held on different dates. As part of the interview process, you will likely meet a member of the Senior Leadership Team.

Note for internal candidates

If you are an existing employee, we request you inform your current line manager of your intention to apply for this role.